We value the trust you place in us. That's why we insist upon the highest standards for secure transactions and customer information privacy. Please read the following statement to learn about our information gathering and dissemination practices.

Note:
Our privacy policy is subject to change at any time without notice. To make sure you are aware of any changes, please review this policy periodically.

By visiting this Website you agree to be bound by the terms and conditions of this Privacy Policy. If you do not agree please do not use or access our Website.

By mere use of the Website & App, you expressly consent to our use and disclosure of your personal information in accordance with this Privacy Policy. This Privacy Policy is incorporated into and subject to the Terms of Use.

1. Introduction

1.1 This is the privacy policy of Decornt Online Serive. Our trading and registered offices and other contact details are specified on our website.

1.2 The purpose of this policy is to tell you how we process your “Personal Data” (i.e. data about any identified or identifiable living person). In particular-

a) What Personal Data we collect.

b) How we use it.

c) How we protect it.

d) To whom we disclose it.

e) How you can access and rectify it.

1.3 Please contact us if you have any queries concerning this policy.

2. What Personal Information do we collect?

2.1 When you place an order, we may collect the following personally identifiable information about you like:

a) Username and password

b) Your First Name and Last Name

c) Your E Mail ID

d) Address

e) Phone / Mobile Number

f) Pin / Zip Code

You may provide us with additional information if you communicate with us by phone / email or otherwise.

2.2 Like many websites we use cookies. A cookie is a small amount of data that is sent to your browser from a web server and stored on your computer’s hard drive. We use a session cookie which enables us to identify you (only) throughout a session on our site, so that you can use features such as the basket and are able to place orders. A session cookie is essential to our service.

3. How do we use your Personal Data?

3.1 We use your Personal Data for processing, and communicating with you regarding, your order.

3.2 We may also send you Gift cards, Some special discount on your Birthday or Anniversary date.

3.3 We may use IP addresses for customer profiling purposes.

3.4 We may use your Personal Data to provide a more personalized and user-friendly visit to our website as follows: to streamline future orders, to help us track user traffic patterns, to communicate with you on our website about orders, goods, services, special offers and targeted promotions, to update our records and maintain your account with us, and also use this information to improve our website or to prevent or detect fraud or abuses.

3.5 We may access, copy, preserve, or delete any Personal Data where we are required to so by any applicable laws, statutes, regulations, standards or codes of conduct or competent authority or to protect our rights or those of our partners or customers.

4. How do we protect Personal Data?

4.1 Security is a high priority for us. We take appropriate precautions to protect Personal Data from loss, misuse, unauthorized access or disclosure, alteration or destruction.

4.2 We store your information in a secured location.

5. To whom do we disclose personal data?

5.1 Payment details including credit card numbers are supplied directly to our banking partner which is specified on our website. We do not share such information like name, phone, email etc. directly to our banking partner.

5.2 We may disclose Personal Data so far as reasonably necessary:

a) in the circumstances specified in clause 3.5 above; b) in the context of a sale or merger of all or part of our business.


6. How can you access and rectify Personal Data?

6.1 You can access and rectify certain information of your Personal Data by contacting us using the details provided on our website.

6.2 You can change your information at any time by editing your profile.

Assistence Related To

Order Processing Query

support@theyoungchemist.com

Technical Data Query

sales@theyoungchemist.com

Order status / Dispatch Query

logistics@theyoungchemist.com

Billing Query

billing@theyoungchemist.com

Payment Query

payments@theyoungchemist.com

Any Complaints or Grevience

directors@theyoungchemist.com